FREQUENTLY ASKED QUESTIONS
About Vatsika
What is Vatsika Silver Photo Frames?
Vatsika Silver Photo Frames is a brand that specializes in producing high-quality, stylish and elegant God photo frames made from Pure silver.
All our products are completely handmade by expert artisans to achieve the intricate detailing and divinity to a our product.
What are the different types of Vatsika Silver Photo Frames?
Vatsika Silver Photo Frames offers a wide range of frames in different sizes to cater to diverse customer preferences.
Our products are majorly categorised based on the polish.
- Antique Polish Silver Photo frames
- Gold Polish Silver photo frames
- Pure Silver photo frames
What material are Vatsika Silver Photo Frames made from?
Vatsika Silver Photo Frames are made from 99.9 pure silver, which ensures long-lasting durability and a stylish finish that complements any type of pooja room.
Know more about how it suits your pooja room here.
Our photos are framed with ethically sourced rose wood with the famous inlay work of mysore region.
Are Vatsika Silver Photo Frames available in different finishes?
Yes, Vatsika Silver Photo Frames are available in 3 different finishes, such as silver, antique silver, and Gold silver. Customers can choose the finish that best suits their preferences and décor.
What is the size range of Vatsika Silver Photo Frames?
Vatsika Silver Photo Frames come in various sizes to cater to different photo sizes. The size range includes small frames that can hold 11x13 inch photos, medium frames that can hold 15x19 inch photos, and Standard frames that can hold 18x22 inch photos.
Yes, sure we make customized photos. You can send us your requirement at our whatsapp number.
Can I customize my Vatsika Silver Photo Frame?
Yes, Vatsika Silver Photo Frames can be customized according to your preferences. Learn more about customisation on https://vatsika.com/customised
Where can I buy Vatsika Silver Photo Frames?
Vatsika Silver Photo Frames can be purchased online through the brand's official website www.vatsika.com or through Instagram page @vatsikasilvercollections
Are Vatsika Silver Photo Frames a good gift option?
Yes, Vatsika Silver Photo Frames make for an excellent gift option for various occasions such as housewarming ceremonies, weddings, anniversaries, birthdays, or other special events. They are an elegant and timeless gift that can be cherished for years to come.
Does Vatsika Silver Photo Frames offer a buyback guarantee for silver?
Yes, Vatsika Silver Photo Frames offer a buyback guarantee for silver mentioned used in making the product.
However, the guarantee may not apply if the frame is damaged due to misuse or mishandling.
Note: On the current silver price.
Are all the god silver photos available ?
No, All our photos are Made to Order.
We take 15-20 days to ship the order
Shipping and Delivery
What are the shipping options available for Vatsika Silver Photo Frames?
We offer standard shipping for all orders placed on our website.
We courier the products once they have been made for you.
You can also collect it from a over-night bus shipping (Subjected to a direct bus availability from Bangalore ).
If you need expedited shipping, please contact our customer support team for assistance.
How long does it take for my Vatsika Silver Photo Frames order to be shipped?
Orders are typically shipped within 15-20 days business days after payment is received. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Note: All our photos are Made to Order
What are shipping Modes used in Vatsika?
We use BUS FACILITY mode.
Ans standard shipping mode.
Note : We ship within INDIA
How much does shipping cost for Vatsika Silver Photo Frames?
Shipping costs are calculated based on the Method of shipping, destination, weight, and size of your order.
What should I do if my Vatsika Silver Photo Frames order is damaged during shipping?
If your order arrives damaged, product opening video is must.
please contact our customer support team within 7 days of receiving your order. We will work with you to replace the damaged photo as quickly as possible.
Can I track my Vatsika Silver Photo Frames order?
Yes, you can track your order using the tracking number provided in the shipping confirmation email. If you have any questions or concerns about the status of your order, please contact our customer support team for assistance.
Payment Related
What payment methods are accepted for purchasing Vatsika God Silver Photo Frames?
We accept net banking, and UPI payments.
Can I make a payment using a foreign currency?
Yes, you can make a payment using a foreign currency. However, please note that the final price may vary based on the exchange rate at the time of the transaction
Is it possible to cancel a payment once it has been made?
It is not possible to cancel a payment once it has been made. However, if you have any issues with your purchase, please contact our customer support team and they will assist you in resolving the issue.
How long does it take for a payment to be processed?
The processing time for a payment may vary depending on the payment method you choose. Net banking and UPI payments may take up to 24 hours to be processed.
Will I receive a confirmation of my payment?
Yes, you will receive a confirmation email once your payment has been processed. This email will contain all the details of your order, including the payment amount and the product(s) purchased.
Is it possible to get a refund if I am not satisfied with my purchase?
No, If you are not satisfied with your purchase, you cannot return the product and get a refund. However, please note that All silver photos are MADE TO ORDER hence we will not be able to make any return.
Return Policy
What if my photo is damaged, defective in any way, or just not the item I ordered?
Each of our photos goes through strict quality checks before it is dispatched. However, in case the photo is damaged in transit, we request you to share with us the pictures and videos of the damaged part, as soon as you receive the silver photo, at vatsikablr@gmail.com, along with your order ID. After receiving your email we will ensure resolution within 5 working day.
I still have a question that you did not answer?
We are here to help. Contact our customer service team on +91 9035250565 or email us at – vatsikablr@gmail.com
